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Terms and Conditions
 
1. The terms of use of the online store www.herbals.lv are binding on all users of the online store www.herbals.lv (hereinafter - Users).
2. Ltd «Elfarm Herbalshop» has the right to change the content or conditions of the online store herbals.lv at any time.
3. In the online store www. herbals.lv the producers of the goods have the right to change the parameters and description of the goods at any time without prior warning. Ltd "Elfarm Herbalshop" is not responsible for changes made in the online store www. herbals.lv made by manufacturer of the products for sale.
4. Ltd "Elfarm Herbalshop" has the right to block the User's access to the online store www. herbals.lv to protect the rights and legitimate interests of others or to fulfil the requirements of regulatory acts.
5. Ltd "Elfarm Herbalshop" has the right to suspend or completely terminate the operation of the online store www.herbals.lv at any time and without prior warning.
6. In the online store www.herbals.lv has the copyright of the content (including original texts, photos, videos, etc.) what belongs to Ltd "Elfarm Herbalshop" or to third parties who have given permission to publish the content in the online store www. herbals.lv.
7. It is forbidden to republish, sell, copy, adapt any content of the internet store herbals.lv without the written permission of Ltd «Elfarm Herbalshop».
8. The user is obliged to comply with the terms of use of the online store www.herbals.lv, not to violate the rights of Ltd «Elfarm Herbalshop» or/and third parties, to provide true information about himself, to use secure electronic communications and data transmission means, as well as not to spread viruses that could interfere with the operation of internet store www. herbals.lv.
9. The User is obliged to immediately inform Ltd «Elfarm Herbalshop» if the User becomes aware that the User's data is being used or may be used by third parties.
10. The user agrees that Ltd "Elfarm Herbalshop" is not responsible for any negative consequences that the online store www. herbals.lv may cause the User due to the actions mentioned in the instructions for use, and the User refuses to make any claims in this regard.
11. The use of the online store www.herbals.lv is considered a confirmation that the User is fully familiar with, understands and agrees with the online store www. herbals.lv terms of use.
12. Correspondence address: Kr. Valdemāra 159, Riga, LV-1013
 
Returns and exchanges
Is it possible to return or exchange an unused/unopened product?
 
We guarantee a 14 day return period.
We want to make sure you got exactly what you wanted.
If you decide that the ordered product is not what you wanted and the product packaging has not yet been opened, at your option we:
1) we will return the money
2) we will exchange the product
 
 
How is it possible to return the product?
 
It is possible to return the product in two ways:
 
1) by sending it to us by mail, with prior notification of return or exchange.
2) bringing it to our store-warehouse located in Kr. Valdemāra 159 Riga, LV-1013, phone 28668854
 
 
 
What do I need to do to return a product?
 
To return the product, contact us - when sending an e-mail to herbals@herbals.lv, indicate the order number and reason for return.
 
We will reply to you confirming that we have received your return request and send you a return form and a return process number.
 
 
Who pays for the costs associated with returning the product?
 
The customer will have to cover and bear all expenses related to the return of the goods
transportation risk.
 
 
What happens when the returned item is received?
 
When we receive your shipment, we will contact you about changing the product or returning the money.
 
 
Can I return or exchange a used/opened product?
 
Our 14 day exchange policy only applies to unopened and unused products.
 
 
Wrong or damaged product! What to do?
 
In order to avoid possible errors, every product in stock is checked before it is packed for dispatch, but unfortunately sometimes mistakes are made.
 
In case that you have received a wrong or damaged product or found another error in your order, please contact our customer service team by sending an e-mail to herbals@herbals.lv. We will fix this error as soon as we can.
 
We wish you great shopping!
 
+371 286-688-54
herbals@herbals.lv
SIA ELFARM HERBALSHOP
LV40003936046
Кр. Валдемара 159, Рига, LV-1013, Латвия
Банковские реквизиты:
AS Swedbank HABALV22
KONTS: LV66HABA0551017184222
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